Payment Methods & Security
Accepted payment methods
We want checkout to be as simple and flexible as possible, so we accept a wide range of trusted payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Google Pay
- Apple Pay
All available payment options are also displayed at checkout, allowing you to choose the method that suits you best before completing your order.
Secure payment processing
The security of your payment information is a priority for us. All transactions on our store are processed over an encrypted SSL/TLS connection, which protects your data as it travels between your browser and our servers.
We do not store your full card or payment details on our own servers. Instead, every transaction is handled directly by certified, PCI-DSS-compliant payment providers, who apply industry-standard security measures to keep your information safe. This means your sensitive payment data never passes through, or is retained by, our systems.
Digital wallets such as Google Pay and Apple Pay offer an additional layer of security, as they use tokenisation to process payments without sharing your actual card number with us or the merchant.
When payment is due
Unless otherwise agreed, payment is due at the moment the contract is concluded — that is, when your order is placed and confirmed. Depending on the payment method selected, your payment provider may authorise or charge the amount at checkout.
The full terms governing our sales, including payment obligations, are set out in our Terms & Conditions, which we encourage you to read before completing a purchase.
Prices and currency
All prices shown on our store are listed in Pound Sterling (GBP) and include applicable taxes. Any shipping costs that apply to your order are calculated separately and shown clearly during checkout before you confirm your payment, so you always know the full cost of your order in advance.
Payment questions?
If you have any questions about payment methods, security, or a specific transaction, our team is happy to help. You can reach us by email at contact@ketora.shop or by phone at +44483889577.