Cookie Policy
This Cookie Policy explains what cookies and similar technologies are, which types we use on our website, and how you can manage your preferences. It should be read together with our Privacy Policy, which explains more generally how we collect, use and protect your personal data.
1. What are cookies?
Cookies are small text files that are placed on your computer, phone or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner. Cookies allow a website to recognise your device on return visits, remember your preferences, and understand how the site is being used.
Cookies may be set by us directly (first-party cookies) or by third-party service providers whose features are embedded in our website (third-party cookies). They may also be either "session" cookies, which exist only while your browser is open, or "persistent" cookies, which remain on your device for a set period or until you delete them.
2. Cookies we use
We use the following categories of cookies on our website:
2.1 Strictly necessary cookies
These cookies are essential for our store to function properly. They enable core functionality such as keeping items in your shopping cart, allowing you to log into your account, remembering the contents of your basket as you browse, and keeping the site secure. Because these cookies are essential to providing the service you have requested, they do not require your consent and cannot be switched off through our cookie settings.
2.2 Functional cookies
Functional cookies allow our website to remember choices you make, such as your preferred language or region, so that we can provide a more personalised experience. If you do not allow these cookies, some parts of the site may not work as smoothly and some features may not be available.
2.3 Analytics cookies
Analytics cookies help us understand how visitors interact with our website, for example which pages are visited most often and how customers navigate through the store. This information helps us improve the performance and usability of our site. These cookies are only set with your consent.
2.4 Marketing cookies
Marketing cookies are used to deliver advertising that is more relevant to you and your interests, and to measure the effectiveness of advertising campaigns. These cookies are only set with your consent.
3. Consent and how to manage your preferences
On your first visit to our website, we will ask for your consent to the use of non-essential cookies (functional, analytics and marketing cookies) through a cookie banner. You are free to accept or reject these categories, and you can choose which categories to allow.
You can change or withdraw your consent at any time by returning to our cookie settings. You may also control or delete cookies through your browser settings; most browsers allow you to see what cookies are stored on your device, delete them individually or block cookies from particular or all websites. Please note that if you choose to block or delete strictly necessary cookies, parts of our website, such as the shopping cart or checkout, may not function correctly.
4. Retention of cookies
How long a cookie remains on your device depends on whether it is a session cookie or a persistent cookie. Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device until they reach their expiry date or until you delete them manually through your browser settings.
5. Changes to this Cookie Policy
We may update this Cookie Policy from time to time, for example to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Any changes will be posted on this page, so please check back periodically to stay informed about our use of cookies.
6. Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at contact@ketora.shop.